Logistics · Envíos
Shipping info
Here's exactly how your order moves from our hands to yours.
- Order processing
- Every order is checked and packed the same day, and ships the same day or the next. You'll get a confirmation email as soon as your order is in.
- Delivery time
- Once it ships, delivery takes 2-5 days depending on which state you're in. Larger orders may be shipped in more than one package.
- Tracking your order
- Once your order ships, we'll send you the tracking details by email or DM so you can follow it to your door.
- A note on timing
- Drops move fast — items sell out quickly and restocks can take a few weeks. If something in your order goes out of stock before it ships, we'll reach out right away to swap it for something else.
The fine print
- Where we ship
- We currently ship to addresses in the United States only, including P.O. boxes and APO/FPO addresses.
- Wrong address
- Please double-check your address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer. Contact us within 24 hours of ordering if you need to change it.
- Lost or stolen packages
- If tracking shows your package was delivered but you cannot find it, check with neighbors and your local post office first, then contact us within 7 days of the delivery date. We will help you file a claim with the carrier.
- Damaged orders
- If your order arrives damaged, send us a message with photos the same day it arrives and we will make it right.
Questions about a specific order? Send us a message and the person who packed it will answer.